Xian Pioneer Automotive Industries Co., Ltd.
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FAQ:
Q1. Can I order a sample of the transmission filter?
A: Yes, we welcome sample order to test and check quality. A mixed sample is acceptable.
Q2. what about the delivery time?
A: 3-5 days for sample preparation, 8-10 days for mass production.
Q3. Do you have any MOQ limit for filter orders?
A: With low MOQ, 1 piece can be provided for sample inspection.
Q4. How do you deliver your goods and how long does it take to arrive?
A: Ships by DHL, UPS, FedEx or TNT. It will take 3-5 days to arrive. Air and sea freight is also optional.
Q5. How do I handle the order for transmission filter?
A: Let us know your requirement or OEM number first.
Secondly, we quote according to your requirements or our suggestion.
Third, the customer confirms the sample and places a deposit for the formal order.
Fourth, we arrange the production.
Q6. Can my logo be printed on the package?
A. Yes. Please formally notify us before production.
Q7: Do you provide warranty for the product?
A: Yes, we offer 2 years warranty for our products.
Q8: How to deal with failures?
A: First of all, our products are produced under strict quality control system, and the defective rate is less than 0.2%.
Second, during the warranty period, we will send new filters, new orders in small quantities.